Yes I really like it. Good to drink clean water. Don't have to worry what may flush through my city water.
They fixed my problem. The water wasn't coming through, and now everything is back to good working order.
Our refills are on autoship. When it was time yo get our refills they were out of stock. But we were charged for the out of stock filters over a week before they shipped. We love our system but this is unacceptable.
All good!
Hi Ann,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that everything is going well. We truly appreciate you taking the time to share your feedback with us.
Wishing you and your family cleaner, better-tasting water!
Warm Regards,
Phoenix Gravity Customer Support Team
I love it, feel better not using plastics,I think a sight glass would be a good addition. When filling the top so it doesn’t over fill and spill. That said I hope the filters last until You send more!
Hi John,
Thank you for the thoughtful review! And great news—we actually have a spigot with a built-in water level gauge, so you can easily keep an eye on the fill level and avoid those accidental spills. We’re so glad you’re enjoying a more plastic-free way of life, and we hope your filters keep you going until your next ones arrive!
Warm Regards,
Phoenix Gravity Customer Support Team
Our water taste better! I love the size and the filtration.
Hi Jesa,
We’re so happy to hear that you’re enjoying the improved taste of your water! It’s great to know that the size of the system works well for you too, and that you’re loving the filtration. Thanks for sharing your experience with us. We truly appreciate it!
Warm Regards,
Phoenix Gravity Customer Support Team
I am enjoying clean fresh water. Customer service was very good.
Hi Pam,
We’re so glad to hear you’re enjoying clean, fresh water! And it’s wonderful to know our customer service team was able to provide you with a good experience as well. Thanks for taking the time to share your feedback, Pam. We truly appreciate it!
Warm Regards,
Phoenix Gravity Customer Support Team
Water tastes great, works like a charm!!!
Hi Joshua,
That’s what we love to hear! Great-tasting water and a system that simply does its job without any fuss. Sounds like it’s doing exactly what it should. Thanks for giving us 5 stars and sharing the quick thumbs-up!
Warm Regards,
Phoenix Gravity Customer Support Team
I have never had so many floods on my counter into my cabinets. Until now I had a glass water filter where I could see how full it was. This container doesn’t hold near as much water. Then the suction thing starts happening where you can’t even remove the top part off without a lot of jimmying.
I am putting this one out on my free table and I’m getting a new filter that holds more water and I can see how much is in there.
Better than expected. I didn't realize that I would be able to notice the improved taste after filtering but it was much better and less bitter than my previous water filter. Set up was easy, refilling is easy, I've never been waiting for water to filter due to the great capacity. I use this everyday and love kt
Hi Peter,
We love hearing that the difference in taste was something you noticed right away! It’s also great to know that the easy setup, simple refilling, and generous capacity have made it convenient enough to become part of your everyday routine. That’s exactly the kind of experience we hope for. Thanks for sharing such a thoughtful review, and we’re so glad you’re loving your system!
Warm Regards,
Phoenix Gravity Customer Support team
I have mold growing in my bottom canister. And there are tons of granules.
This filter is fantastic! Water tastes great. Tests good with TDS meter. Love the big 3.25 gallon size. Water all my plants with it & fill my humidifiers. Great product. Awesome price! Highly recommend!
Hi Kimberly,
Thank you for your enthusiastic review! We're delighted to hear you're enjoying your Phoenix Gravity Water Filter System and that it meets all your needs. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!
Warm regards
Phoenix Gravity support team
Clean taste. Really slow at filtering but I’m sure that means it’s doing its job.
Hi Kylee,
Thank you so much for your 5-star review! We're delighted to hear you're enjoying the clean, fresh taste of your filtered water.
Also, a slower flow rate doesn't necessarily mean the filters are working more effectively. Our filters are designed to provide thorough filtration while delivering clean, great-tasting water. We're so glad you're enjoying your Phoenix Gravity Water Filter.
Happy filtering!
Warm Regards
Phoenix Gravity Support Team
Great quality and value. Water tastes great
Hi Edward,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with the quality and value of your Phoenix Gravity Water Filter, and that you're enjoying the taste of the filtered water. Your feedback means a lot to us, and we truly appreciate your support!
Warm Regards
Phoenix Gravity Support Team
Even though I read & reread the instructions included, I had a lot of trouble “priming” the filters. When I realized I was installing the POSTreal Steel filter wrong, in unscrewing it the top came off slightly and “stuff fell out. I quickly tried to replace the top but now seriously question the integrity of the filter. I don’t even trust how I put the unit together. I don’t trust what I paid for will do what you ptomised
We just got our Gravity filter a couple of weeks ago and love it! It was easy to set up and gives us great tasting, safer water. We highly recommend this to anyone looking for a quality water filter.
Hi Carrie,
Thank you so much for your 5-star review! We're delighted to hear that your Gravity Filter was easy to set up and is providing you with great-tasting, safer water. Your recommendation means a great deal to us, and we truly appreciate your support. Here's to enjoying clean, safe drinking water every day!
Warm Regards,
Phoenix Gravity Customer Support Team
I had a leaking problem at the time of set up but after correcting that problem with help, all is well. I am thrilled with the water filter.
Hi Pat,
Thank you for your wonderful review!
We're glad we could help resolve the initial setup issue and get everything working smoothly.
It's great to hear you're enjoying your water filter, and we truly appreciate your support.
If you ever need assistance, we're always here to help!
Warm Regards,
Phoenix Gravity Customer Support Team
One of the best filtering systems that I have. And I have several. It would be nice if they had something for the shower as well. Thank you.
Hi Rawlin,
Thank you for your wonderful 5 star review! We are so happy to hear that our filtration system has exceeded your expectations and stands out among the others you have tried. We appreciate your suggestion about a shower filtration system and will definitely keep your feedback in mind. Thank you for trusting us and for sharing your experience.
Warm Regards,
Phoenix Gravity Customer Support Team
Great product, great customer service. Had a provlem they fixed it.
Hi Patrick,
Thank you so much for your wonderful review!
We're delighted to hear you're enjoying your Phoenix Gravity Water Filter and that our team was able to resolve the issue for you. Providing both high-quality products and exceptional customer service is what we strive for, so your kind words truly mean a great deal to us.
Thank you for choosing Phoenix Gravity Water Filters and for taking the time to share your experience. We genuinely appreciate your support and look forward to being here whenever you need us.
Warm regards,
Phoenix Gravity Water Filters Customer Support Team
Our town recently gave in to the EPA and added chlorine to our beautiful well water. So disappointing. This counter-top filtration system is great for my son's room. Looks nice, doesn't take up too much space, and has great volume. Easy to use, great filtration.
Hi Oliver,
Thank you so much for your wonderful review!
We're delighted to hear that your Phoenix Gravity Water Filter has been a great fit for your son's room and that you're enjoying its design, capacity, ease of use, and filtration performance.
We understand how disappointing changes to your local water supply can be, and we're honoured that you've chosen Phoenix Gravity to help provide your family with cleaner, great-tasting water. Knowing that our system is making a positive difference in your home means the world to us.
Thank you for choosing Phoenix Gravity Water Filters and for sharing your experience with us!
Warm regards,
Phoenix Gravity Water Filters Customer Support Team
Received next working day, well packaged.
Hi Peter,
Thank you for sharing your experience with us!
We're delighted to hear that your order arrived the next working day and that it was well packaged. We work hard to ensure every order reaches our customers promptly and in excellent condition, so it's wonderful to know we met your expectations.
Thank you for choosing Phoenix Gravity Water Filters. We truly appreciate your support!
Warm regards,
Phoenix Gravity Water Filters Customer Support Team
Great filter, a stand is needed, this holds a lot of water. It filters rather quickly. Setup was quick.
Hi Jon,
Thank you for taking the time to leave us a review!
We're delighted to hear that you're enjoying your Phoenix Gravity Water Filter and that you found it quick to set up with a fast filtration rate. It's wonderful to know that the generous water capacity is meeting your needs.
We also appreciate your feedback regarding the stand. Comments like yours are invaluable and help us continue improving our products and customer experience.
Thank you for choosing Phoenix Gravity Water Filters. We truly appreciate your support!
Warm regards,
Phoenix Gravity Water Filters Customer Support Team
As a home brewer I had been looking for a water treatment, beer is 95% water.
I looked at several methods including reverse Osmosis which wastes a lot of water.
Whilst reseaching I can across water filters and found tbis type of filter, and decided to give it ago.
I reveived the system yesterday and put the system together, and did 2 flushes, before trying the water.
The water was far less bitter and had a better mouth feel and tasted better, so I tested the water for brewing.
I can report several minerals were still present, and the tested water will need less additions to suit different beer styles, and save money over a period of time by no longer needing to add Sodium metabisulphite ect, just additions to change the PH.
Less waste water, cheaper than RO water, less additions and quicker than RO wzter real time.
Thoroughly recomend.
Hi Peter
We're delighted to hear about your experience, thank you for taking the time to share it with us!
It's wonderful to know that your Phoenix Gravity Water Filter has been a great fit for your home brewing. We're pleased to hear you've noticed an improvement in the taste and mouthfeel of your water while still retaining the beneficial minerals that are important for brewing. It's also great to know the system is helping simplify your water preparation while reducing waste.
Thank you for your thoughtful recommendation and for choosing Phoenix Gravity Water Filters. We truly appreciate your support and wish you many successful brews ahead!
Warm regards,
Phoenix Gravity Water Filters Customer Support Team
