I love my Phoenix Gravity Walter filter. The water tastes great! It filters quickly and it is made of a durable stainless steel. Not some cheap stuff.
Dear Suzanne,
Thank you for your kind words about our Phoenix Gravity Water Filter System!
We are thrilled to hear that you are enjoying the taste of your filtered water and appreciate the durability of the stainless steel design. We strive to provide high-quality products for our customers and we are delighted that you are satisfied with your purchase. Thank you for choosing our filter system.
Warm regards
Phoenix Gravity Water Filters Team
+1 (800) 917-0455
support@phoenixwaterfilters.com
https://phoenixwaterfilters.com
I love the way it makes my water taste. My wife and I use it for our teas. And coffee.
Thank you for your review! We're thrilled to hear that you and your wife are enjoying the improved taste of your teas and coffee with our Phoenix Gravity Water Filter System. We appreciate your support!
I fucking love it!
Hi Serina, We are so glad to hear that you are loving our Phoenix Gravity Water Filter System! We strive for customer satisfaction and it's great to know that our product is bringing you relief. Thank you for choosing us.
It took over 3 weeks to receive it and then when I opened it, one of the two bags had been broken open and it spilled. Very unsatisfactory experience.
We're truly sorry to hear about your experience. The delay may have been due to temporary stock-out issues, and the damage likely occurred during shipping. That said, if you had reached out to us immediately, we would have sent a free replacement right away. We always stand by our customers in situations like this. No worries at all, we will now personally look into your order and make this right immediately.
Easy way o set up water tastes great
Thank you for your review! We are happy to hear that you found our Phoenix Gravity Water Filter System easy to set up and that the water tastes great. We strive to provide a user-friendly experience and high-quality water filtration. Thank you for choosing Phoenix Gravity.
easy to set up. easy to use. the water tastes so good!
Thank you so much for your positive feedback! We are thrilled to hear that you are enjoying your Phoenix Gravity Water Filter System and that it was easy to set up and use. We take great pride in providing our customers with clean and great-tasting water. Thank you for choosing Phoneix Gravity.
Product great - customer support almost nill
Thank you for sharing your experience. We are glad to hear that you are satisfied with the product. We apologize for any inconvenience you may have experienced with our customer support and we will do our best to improve in that area. Thank you for your feedback.
33ppb arsenic to less than 4ppb
Thank you for your review! We're so glad to hear that our POSTreat™ Steel Fluoride & Arsenic Reduction Filter Elements were able to effectively reduce the arsenic levels in your water. We strive to provide high-quality products that make a positive impact on our customers' lives. Thank you for choosing Phoenix Gravity.
I love the savings this is giving me and the health benefits as well. No more purchasing 4-6 gallons of spring water every week. Unit will pay for itself in 4 months. I do notice the black rubber base interferes with the outer gasket on spigot. it just tall enough and tight enough it goes up under the gasket and causes minor leakage in around inside of rubber base. I try to make it a habit to be sure the base is not pushed up under the gasket. Another minor issue is when turning off the spigot the whole turns and may cause issue with tight seal as well. I have hand tightened the inner bolt by hand as much as can but spigot still turns when shutting off. I am delighted with product and these minor things no real issue for me. I tell everyone about the filtration system!
Thank you for taking the time to leave a review for our Phoenix Gravity Water Filter System. We are thrilled to hear that you are enjoying the savings and health benefits it provides. We apologize for the minor issues you have experienced with the spigot and rubber base, and we will definitely take note of your feedback for future improvements. We are delighted to have you as a satisfied customer and appreciate you spreading the word about our filtration system. Thank you for choosing Phoenix Gravity!
So far I like it it's great it's easy to put together assemble or taste is really good we have our water comes from deep Wells around here and water is kind of hard and sure what makes this water taste a lot better
Hi there!
We are so glad to hear that you are enjoying your Phoenix Gravity Water Filter System. We take pride in making sure our product is easy to put together and produces great tasting water. We understand how important it is to have clean and refreshing water, especially if your source is from deep Wells. Thank you for choosing our product and for sharing your positive experience with us. Cheers to better-tasting water!
Warm Regards
Phoenix Gravity Water Filters Team
https://phoenixwaterfilters.com
Phoenix Gravity Water Filters Team
I love it!!! Water taste so good and so easy to use
Thank you for your positive review, Sandy! We are thrilled to hear that you love our Phoenix Gravity Water Filter System and that it has made your water taste great. Thank you for choosing Phoenix Gravity!
I like it a lot but the screwin the spigot is weak and it leaks even after tightening
Dear valued customer,
Thank you for your review and feedback regarding our Phoenix Gravity Water Filter System. We apologize for any inconvenience caused by the weak screw on the spigot and the resulting leakage. Our team would be more than happy to assist you with this issue. We kindly ask that you contact our customer support immediately so we can provide you with the necessary support. We appreciate your support and hope to resolve this matter for you as soon as possible.
Warm regards
Phoenix Gravity Water Filters Team
+1 (800) 917-0455
support@phoenixwaterfilters.com
https://phoenixwaterfilters.com
Easy to set up and hade created drinkable water.
Thank you for your positive review, Judi! We're glad to hear that our Phoenix Gravity Water Filter System was easy to set up and provided you with drinkable water. We strive to make our products user-friendly and effective. Thank you for choosing Phoenix Gravity.
Love this simple, elegant system. Appreciate having a year supply on hand in such a small package. Thank you.
Thank you for your kind words about our Phoenix Gravity Carbon Filter Elements. We are delighted to hear that our product has met your expectations and provided you with a simple and elegant water solution. We are also happy to know that having a year's supply in a compact package has been convenient for you. Thank you for choosing our product and for taking the time to share your positive experience with us.
The water is fantastic. Would buy again but the amount of left over water in the fill reservoir and the bottom is annoying. It leaves over 2 liters of water as waste per complete fill
Thank you for your honest feedback, James. We’re really glad to hear you love the water quality. Regarding the leftover water, this is a characteristic of gravity-based filtration systems. A minimum water level is required to maintain enough pressure for effective filtration. While a small amount of water remains, the system is optimized for purity, safety, and long-term reliability rather than forcing every last drop through the filter. We truly appreciate your feedback and will continue to factor inputs like yours into future design improvements.
The filter is awesome! Portable and efficient!
Thank you for your positive feedback, Peter! We're happy to hear that you find our gravity water filter to be awesome and efficient. We designed it with portability in mind, so we're glad that it's meeting your needs. Happy filtering!
I have had mine for about a year now. It's great and it gives me security knowing that what I am drinking is safe and not a lot of unknown things in it
Dear Cindy, Thank you for taking the time to leave a review for the Phoenix Gravity Water Filter System. We are delighted to hear that you have been using it for a year now and that it has been providing you with safe drinking water. Your satisfaction and peace of mind are our top priorities. We appreciate your support.
Elegant, sturdy, and practical stand.
Thank you for your positive feedback on our Premium Wooden Stand, Maureen. We are delighted to hear that you find it elegant, sturdy, and practical. We strive to provide high-quality products that meet our customers' needs, and we are glad that our stand has met your expectations. Thank you for choosing Phoenix Gravity.
Looks pretty and is sturdy
Thank you for your kind review! We are glad to hear that our Premium Wooden Stand caught your eye with its elegant appearance. We also take pride in ensuring the sturdiness of our products. Thank you for choosing us.
Works great!
Dear Jack,
Thank you so much for your 5-star review.
We’re delighted to hear that your Phoenix Gravity Water Filter is working great. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
Phoenix Gravity Water Filter Team
I love the utility and look of the Phoenix filter, my guests always ask about it. It gives me peace of mind about the quality of water I serve my family and friends.
Dear Carol,
Thank you for your kind 5-star review.
We’re pleased to hear that you appreciate both the functionality and the design of the Phoenix Gravity Water Filter, and that it provides you with confidence in the quality of water you serve to your family and guests. Your feedback is truly valued and motivates us to continue delivering high-quality products and service.
Warm regards,
Phoenix Gravity Water Filter Team
Water tastes good. I love this water filter system. My son has a gj tube and requires fresh water through it many times daily.
Dear Joyce,
Thank you for your 5-star review.
We’re truly glad to hear that you’re enjoying the taste of the water and that the Phoenix Gravity Water Filter is meeting your needs. Knowing that it helps provide fresh, reliable water for your son’s daily care means a great deal to us.
Thank you for placing your trust in our system. If you ever need assistance or have any questions, please feel free to reach out, your satisfaction is our top priority.
Warm regards,
Phoenix Gravity Water Filter Team
Love the system I only wish there was a way to see how much water was in tank. Like a little glass window down the sides.
Dear Holly,
Thank you for your 5 star review,
We would like to inform you that the Phoenix Gravity Water Filter is compatible with a Stainless Steel Spigot with a Water Level Gauge. This accessory allows you to easily monitor the water level inside the chambers without the need to lift them.
Please find the link below to purchase the spigot directly from your end.
Link:https://phoenixwaterfilters.com/products/7-inch-stainless-steel-vision-spigot
If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Phoenix Gravity Water Filter Team
I am very happy with the wooden stand.
Dear Mary,
Thank you for your 5-star review.
We’re delighted to hear that you’re very happy with the wooden stand. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your feedback.
If you need any assistance in the future, please don’t hesitate to reach out.
Warm regards,
Phoenix Gravity Water Filter Team
It’s very shiny. Requires frequent fills. Water tastes good.
Dear Joan,
Thank you for your 4-star review.
We’re glad to hear that you’re enjoying the clean taste of the water and the sleek, shiny finish of the Phoenix Gravity Water Filter. We also appreciate your feedback regarding the need for frequent refills, your input is valuable and helps us continue improving our products.
If you have any questions or would like guidance on capacity options or accessories, please feel free to reach out. We’re always happy to help.
Warm regards,
Phoenix Gravity Water Filter Team
